Opening and closing a building sounds simple, but it creates risk for staff. SmartGuard Security takes on key holding and daily lock and unlock routines so access is safe and consistent. Officers follow a documented checklist - perimeter, doors, windows and alarm set or unset - then record every visit. If an alarm triggers out of hours we attend as your keyholder so managers do not need to travel at night. The result is a tidy routine, a clear audit trail and a noticeable drop in stress for the team.

How our key holding works

We hold keys and access tokens under strict custody controls. Visit times are agreed in advance, varied when needed and evidenced with time stamps. Officers complete agreed checks before opening or after closing so the site is left as it should be.

What is included

Secure key custody, scheduled lock and unlock attendance, checklists for doors, windows and alarms, exception notes, and optional alarm response. Multiple entrances and multi tenant arrangements are handled according to your rules.

Where this service helps most

Offices, retail and multi site portfolios that want a consistent open and close routine. Common search terms include keyholder service, open and close service and lock and unlock - all describe the same simple idea handled by professionals.

Reporting and reassurance

Every visit creates a record. Managers can see what happened and when. That visibility reduces disputes, satisfies insurers and provides clean answers for search and voice queries.