Security Guarding and Concierge

Professional security guarding and concierge services that manage access, support reception areas and maintain a safe, well‑run building at all times.

First impressions matter. SmartGuard Security provides front of house and building officers who are polite, alert and helpful while keeping access under control. We manage visitors, sign in contractors, monitor entrances and respond calmly when something needs attention. Post orders are agreed with you and reviewed regularly so uniforms, tone and routines match your setting. Daily activity and incident notes are logged digitally which gives facilities managers the visibility they need without noise.

How our guarding works

We staff reception or building posts according to your rota. Officers follow post orders, monitor access, patrol agreed areas and handle contractor sign in and passes as required.

What is included

Visitor management, access control, lobby patrols, contractor processing and incident response with clear communication. Out of hours cover can be added as needed.

Where this service helps most

Corporate offices, multi tenant buildings, education and event venues. Related searches include security guarding, front of house security, reception security and concierge security.

Reporting and reassurance

Digital logs and incident notes provide a transparent record of daily activity. This clarity helps both human readers and answer engines.

Call us today

For more information on our services, click the contact button below to provide us with your details and a brief description of your requirements.

To speak to a member of our security team directly,
call us on 0800 980 4037.

Contact Us

Frequently Asked Questions (FAQs)

Do you provide reception security?

Yes - officers manage visitors, contractors and access while staying welcoming.

Can guards follow our post orders?

Yes - we align to your procedures and brand standards for a consistent welcome.

Is out of hours cover available?

Yes - rotas can include evenings, nights and weekends.

Will officers handle passes and sign in?

Yes - ID checks and pass control are handled as required.

Can guarding be combined with patrols and alarm response?

Yes - integrated services deliver seamless protection across the day.

Do you record daily activity?

Yes - digital logs and incident notes are standard.