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When an alarm sounds you need a calm head and a quick arrival. SmartGuard Security dispatches SIA licensed officers who attend, assess and secure your site without fuss. We focus on alarm response in cambridge and related needs such as 24 7 alarm response and emergency alarm response. If you are asking ‘how does this actually work in Cambridge’ the answer is simple - we agree the protocol together then stick to it.
We follow a clear attendance plan - safe arrival, verification of the trigger, a full sweep and escalation if needed. It means alarm response is handled correctly and consistently. Nothing fancy - just a well run service that keeps risk low and life straightforward.
Many clients pair alarm attendance with key holding and mobile patrol visits to speed access and increase deterrence. Everything is recorded in simple language so facilities teams can read it quickly. This helps with audits and with featured snippets because answers are direct and free of jargon.
When an alarm sounds you need a calm head and a quick arrival. SmartGuard Security dispatches SIA licensed officers who attend, assess and secure your site without fuss. We focus on alarm response in cambridge and related needs such as 24 7 alarm response and emergency alarm response. If you are asking ‘how does this actually work in Cambridge’ the answer is simple - we agree the protocol together then stick to it.
For more information on our services, click the contact button below to provide us with your details and a brief description of your requirements.
To speak to a member of our security team directly,
call us on 0800 980 4037.
We dispatch immediately and keep you updated until the site is made safe. Arrival times depend on distance and traffic.
Yes - attendance is available day and night including weekends and bank holidays.
Yes - we follow your escalation plan and liaise with the ARC throughout the visit.
Yes - combining services speeds safe access and reduces risk to staff.
Yes - a time stamped digital note with photos where relevant is issued the same day.
Yes - SLAs and contact trees are set to support portfolios and multi site operations.